Optus is committed to looking out for our customers and the wider community by taking our products and services to market in a responsible and transparent manner, enabling communication access and connection to society.

As a leader in integrated communications, Optus serves over 7 million mobile customers each day. Whether you are in metropolitan, rural or regional Australia, access and the ability to effectively use Information and Communications Technology (ICT) is an important part of participation in society.

Although ICT is a powerful communication tool, it also has the potential for misuse, with SPAM, inappropriate content and customer privacy just a few of the issues being faced.

We have an important role to play in guiding the responsible use and development of ICT in Australia – to protect our customers’ rights and promote the safe use of ICT.

Through investment in the Australian telecommunications industry and by driving competition in the marketplace, Optus is committed to delivering products and services responsibly, with a number of teams working together to ensure the correct use and development of ICT.