Optus Mobile Broadband is covered by YCC (‘yes’ Coverage Commitment). YCC provides you with a period of 7 days to ensure you have satisfactory coverage for this service. If you experience a coverage issue during the first week of your contract, please contact Optus Wireless Technical Support to discuss solutions and, potentially, disconnection of your service. The Early Termination Fee will be waived. You are required to return the device (including all packaging and accessories).

'yes' Coverage Commitment is a special promotion that is available until withdrawn by Optus. Please refer to the Standard Form of Agreement for full terms and Conditions available at www.optus.com.au/standardagreements.

Terms and Conditions

‘yes’ Coverage Commitment (YCC): If coverage is not to your satisfaction, you will need to contact us within 7 days of activation to cancel your service. No cancellation fees will apply. You will only be charged for your usage, pro-rated access fee and device charges if applicable. You will need to return the device at your own cost. Optus will send you a letter instructing you on how to return the device, which you must return within 14 days of issue date of the letter to avoid equipment charges. For InZone and Voicebox, YCC applies to your nominated address only. YCC is a special promotion that is available until withdrawn by Optus. Faulty devices are not covered by this YCC. For further information go to www.optus.com.au/sfoa.

For Optus Wireless Fusion and Optus Wireless Telephony customers
Optus recommends that you delay porting your telephone number until after the 7 Day YCC period. YCC does not apply if you have ported or are in the process of porting your telephone number, so please ensure that you are satisfied with the coverage of your service before porting.

Cancellation fees apply outside the 7 day YCC period.