Optus is working to create a more accessible website. 

Provided below are some suggested tools and options for viewing this site, information about purchasing or renting home phone handsets with accessibility features and how to find out about accessibility features of a range of mobile phone handsets.

Large page view

The Firefox web browser allows you to zoom in and out from page content using standard web browser functionality.

You can download the browser from the Mozilla Firefox website (opens new window).

Install the browser by double clicking on the downloaded Firefox Setup file.

Changing page view within Firefox:

Go to the ‘View’ menu and select ‘Zoom’ > ‘Zoom In’ or ‘Zoom Out’ or
Use the keyboard shortcut ‘ctrl+’ to zoom in and ‘ctrl-’ to zoom out

Large Button Handset

Customers on the Optus network can now purchase or rent a Large Button Handset (Doro 312C) online.

You can either purchase the Large Button Handset outright or choose to rent the handset on a monthly basis. Visit Large Button Handset for further details.

Teletypewriter (TTY)

Customers on the Optus network can also rent a Teletypewriter TTY handset that are specially designed handsets to assist people who are deaf or who have speech and/or hearing impairments to communicate with others. Visit Disability Equipment for further details.

Mobile Handsets

To view the accessibility features of a range of mobile handsets visit The Global Accessibility Reporting Initiative. 
If you have an iPhone visit the apple accessibility sites 

Further information about Optus’ products and services for customers with a disability is available from Optus Disability Services.

Large Font and Braille Bills

Optus offers special billing formats such as Braille Billing or large font billing to our visually impaired customers. If you would like to request this service, please contact us.

Click here for more help with accounts and billing.   

For more information regarding other options, please click here